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Tuesday, April 5, 2011

Verizon vs. AT&T on iPhone Service

Satisfaction ratings close, but AT&T iPhone owners report more than double the number of disconnects

By Gregg Keizer of Computerworld
iPhone owners on AT&T experience two-and-a-half times the number of dropped calls than do users of Apple's smartphone on Verizon, a market research company said today.
According to a survey by ChangeWave Research, AT&T iPhone owners reported that 4.8% of their calls were dropped in the last 90 days, compared to just 1.8% of calls their Verizon counterparts said had been dropped.

ChangeWave wrapped up the survey of more than 4,000 U.S. consumers on March 28, more than six weeks after Verizon introduced the iPhone to its network.

The results were in line with reports by cellphone owners in general of a higher dropped call rate on AT&T.

Read Full Article at Computerworld.com

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